E1.2: Tax Administration Reform Experiences: Uganda (Original Language)

While the world has changed a lot since the Uganda Revenue Authority was created in 1991, the organization’s mission has not. To keep pace and fulfill its mandate, the URA has had to adapt its strategy and collection methods. In this episode of the TADAT podcast, Commissioner General Doris Akol discusses some of theorganization’smajor reformsover its 28-year history. She explainshowautomation,the reduction of exemptions, and the development of a segmentation strategyhave recently helpedthe country increase its tax-to-GDP ratio, despite decreased revenue fromglobal trade.